Knowtheday.com reviews: two companies, one agent’s address, three refund windows

Knowtheday sells small things: a melting clock for $28.99, a star projector, a car phone holder, a shaving set of kitchen tools. The catalogue is ordinary. What is not ordinary is the paperwork behind it, and the paperwork is the part you only read after a parcel fails to arrive.

One buyer described a projector advertised with figures floating across the ceiling. He received, in his words, an image of a jellyfish. Another wrote that the shop presents a Denver address, offers a refund, then answers with a percentage of it.

We read the shop’s own pages on 5 November 2026, then checked the address it gives against the state register that issues it. The two documents do not say the same thing.

👉 What you need to know

• The About page says the shop is operated by MIREVORE LTD, at 400 W 48th Ave, Denver, CO 80216. Two paragraphs later, a “Legal Notice” says the website is operated by Langfang Jiangyun Trading Co., Ltd., in Langfang, Hebei, China. Neither company is given with a registration number.
• In the Colorado Secretary of State register, MIREVORE LTD exists: record 20261591488, formed on 19 May 2026. Its principal office is 4809 Argonne St, Suite 145, Denver, CO 80249. The 400 W 48th Ave address on the shop is the office of its registered agent, US CO RA LLC.
• Product pages carry two badges: QVC “Recommended Shopping Website” and Facebook “Officially Certified Premium Merchant”. The brand names are written in mathematical Unicode letters, so the plain spelling of either does not appear in the badge.
• The same product block promises a “fast refund for any dissatisfaction within 30 days”. The FAQ allows cancellation within 12 hours and asks for a return request within 7 days of receipt. The return policy allows 14 days for quality problems, and the FAQ adds that the shop “reserves the right to deny any return request”.
• Free shipping is announced above $59.99 in the product badges and above $30.00 in the shipping policy.
• The Terms of Use say the store “is hosted by Shopify Inc.”. The platform behind the site answers with Cloudflare headers and an XSRF-TOKEN cookie, and its /cart.js and /products.json addresses return 404, which a Shopify store does not do.
• The domain was registered on 16 June 2026 through Alibaba Cloud Computing (HiChina), with a registrant country of China.
• Gridinsoft’s scanner gives the site 25/100 and labels it “Suspicious Website”, citing a young domain and “scam-associated patterns”.

Two companies, one website

The About page opens with a paragraph about wrapped boxes and quiet delight, then gets specific. “Knowtheday is operated by MIREVORE LTD. Our address is 400 W 48TH AVE, DENVER, CO 80216.” The sentence is repeated, in capitals, in a separate “Legal Notice” block below the text, followed by a second operator: “Langfang Jiangyun Trading Co., Ltd. operates the website knowtheday.com”, with a registered office at “No. 00893, Unit 3 (Wanhe E-commerce Industrial Park), Zone A, West of Wanfu Road, East of Yueyang Road, Economic and Technological Development Zone, Langfang City, Hebei Province”.

Two operators on one page is already a question worth asking. A US company with a Colorado address and a Chinese trading company with an industrial park address are not the same entity, and the page does not say how they divide the work: who takes the payment, who ships the parcel, who answers a refund request. No registration number is printed for either. The only contact route is an email, support@knowtheday.com, displayed on the Contact page with no phone number.

What the Colorado register says about the Denver address

The Colorado Secretary of State keeps a free public register, and record 20261591488 is there: Mirevore Ltd, a Colorado corporation formed on 19 May 2026, in good standing, with a principal office at 4809 Argonne St, Suite 145, Denver, CO 80249. A different address from the one the shop displays.

The 400 W 48th Ave address appears in the same record, in the “Registered Agent” field: US CO RA LLC, 400 W 48th Ave, Denver, CO 80216, with a mailing address care of the same company. A registered agent is a business that receives legal documents on behalf of other companies. Dozens of unrelated firms can share one such office, which is exactly the point of using one.

An agent’s address is legal, and naming it is not an offence. It does mean that the address printed on the About page is the address where a lawyer writes, not a place where a parcel is packed. The company’s own registered office sits in a suite in a different Denver postal code. A shopper looking at “Denver, CO” is reading a legal address, not a shop.

Badges you cannot find by searching for them

The product template displays a row of reassurance lines above the price. In the page’s own data they read: “Free Shipping On Orders Over $59.99”, “𝗤𝗩𝗖 Recommended Shopping Website”, “𝐅𝐀𝐂𝐄𝐁𝐎𝐎𝐊 Officially Certified Premium Merchant”, and “Fast refund for any dissatisfaction within 𝟑𝟎 days”.

The first two brand names are set in mathematical alphanumeric characters: the Q is 𝗤 and the F is 𝐅. To a reader they look bold. To a text search they are different characters, so the plain spelling of either brand name does not appear in the badge at all. The digits in “30 days” are written the same way.

Neither badge links anywhere, carries a certificate number, or names a programme that can be checked. That matters because a trust badge is only worth the scheme standing behind it, and no link on the page leads to one.

A refund promise in three versions

Version one is the badge: “Fast refund for any dissatisfaction within 𝟑𝟎 days”. Version two is the FAQ, which answers “How do I cancel an order?” with “we are only able to cancel orders within the first 12 hours after the order is placed”, and answers the return question with “please contact us within 7 days from receiving your order”, followed by the sentence “knowtheday.com reserves the right to deny any return request”. Version three is the Return Policy page: “Quality problems can be returned within 14 days.”

The Refund & Cancellation Policy page adds a detail of its own: “To cancel your order, you must inform us by calling our helpline or let us know of your decision to cancel the order by email.” No helpline number appears on the About, Contact, FAQ, shipping or refund pages we read, so the telephone option is written and not provided.

There is a difference between 30 days of dissatisfaction, 12 hours to cancel, 7 days to open a case and 14 days to return a faulty item. Each version is defensible alone. Read together, the one that closes the sale is the most generous, and the ones that decide a refund are the most restrictive.

Free shipping over $59.99, or over $30

The same applies to shipping. The product badges say free shipping over $59.99. The Shipping Policy page says: Standard Shipping $6.99 for orders from $0 to $9.99, $5.99 from $10.00 to $29.99, Express $9.99, and “WorldWide Free Shipping Over $30.00”, with 12 to 20 days of transit for both the standard and the free option. Two thresholds, two pages, one order.

What buyers report

Our ScamDoc page for the domain gathers three reports. Two of them describe the buying experience, and both name the same gap between the page and the parcel.

“Do not buy from this company. It is basically a China based company with a fake US office that sells inferior products. They claim to be sponsored by Facebook and the QVC shopping channel but is not true. When you try to get a refund, despite their promise of no quibble refund for any dissatisfaction, they will offer you a minisal amount and fob you off with tales of woes.”
Sharon Trigg, 31 August 2026

“Do not buy from this company. What you order is not what get. They advertised a projector with lovely figures floating across the ceiling. All i got was an image of a jellyfish or something like that. They are nothing but common thieves.”
Bernard Tobin, 17 September 2026

Two reports are not a statistical sample. They do line up with what the pages say about themselves, which is the part that can be checked again tomorrow.

The same company name on other shops

The company name is not unique to this shop. The About page of another store, receivefunny.com, states: “Receivefunny is operated by MIREVORE LTD, legally registered at 400 W 48TH AVE, DENVER, CO 80216, UNITED STATES.” Same company, same agent address, different shop and different brand.

A third store, aurorawyn.com, is described in a MalwareTips scan as naming MIREVORE LTD at that same 400 W 48th Ave address. That report rates the site 15/100, “Dangerous”, places it on a storefront platform the report ties to a known fake-shop network, and notes that the captured page listed no phone number.

One company can run several shops, and that alone proves nothing. What it changes is the shape of the risk: a refund request sent to a single email address is handled by whoever runs the group, and a bad experience on one storefront tells you something about the others.

The independent checks

Gridinsoft’s report on knowtheday.com, last checked on 8 October 2026, gives the site 25 out of 100 and the status “Suspicious Website”. Its listed negative signals include “scam-associated patterns”, “limited independent reputation data” and a domain then five months old, with China as the location signal. No antivirus engine in its panel reports a detection, which is normal for a shop that ships something rather than dropping malware.

Our own ScamDoc analysis of the domain, which scores it at 1% confidence, is built on the same public material: domain age, registrar, hosting, legal pages and buyer reports.

Red flags at a glance

• An About page that names a Colorado company and a Hebei trading company as operators of one shop, with no registration number for either.
• The address presented as the shop’s own is the registered agent’s office; the company’s registered office is elsewhere.
• “QVC” and “Facebook” endorsements written in Unicode mathematical letters, unlinked and unsourced.
• Four different refund windows: 30 days, 12 hours to cancel, 7 days to open a case, 14 days to return.
• A refund policy that offers a helpline the site does not publish.
• Two different free-shipping thresholds on two pages of the same shop.
• Terms naming Shopify as host while the storefront runs on something else.
• A domain registered in June 2026, with a registrant country of China, behind a US corporate name.
• Two buyers describing goods that do not match the advertisement and a refund that shrinks on contact.

What to do if you ordered from Knowtheday

1. Keep the product page as it looked when you bought, with the badges and the price. The gap between the 30-day promise and the 7-day FAQ is your argument, and it needs both versions with a date.
2. Write to support@knowtheday.com inside the window the FAQ gives you, 7 days from delivery, and state plainly that the item does not match the advertisement. Ask for a full refund to the original payment method, not a partial offer, and keep their answer.
3. Photograph the parcel, the label and the product next to the page that sold it. If the item is not what was advertised, that comparison is the evidence a card issuer will read.
4. If the shop refuses, answers with a percentage, or stops answering, contact your card issuer and ask about a chargeback for goods not as described, attaching the order confirmation and the exchange. Do it early: the deadlines that matter then are the card network’s, not the shop’s.
5. Report the site on ScamDoc and on ScamWatcher so the next shopper searching the name finds more than the shop’s own reassurance.

The report page for the domain, with its score and the buyer comments, is here: Knowtheday.com on ScamDoc.

If you have ordered from Knowtheday and something went wrong, or if you received exactly what the page promised, tell us. A report takes two minutes on ScamWatcher, and it is the kind of detail that keeps this page honest.